banter and charm

FREQUENTLY ASKED QUESTIONS

Ordering wedding stationery can be overwhelming, but it doesn't have to be! Whether it's concerning how many invitations to order, pricing, traditional etiquette, or you just don't know where to begin, I'm here for you!

I've put together a list of frequently asked questions below. If you don't see an answer to your question, or would rather talk to a real person instead of reading, feel free to contact me.

When you order wedding invitations from Banter & Charm, you are receiving one-on-one service from a real person - me! From the initial inquiry to the moment you receive your invitations, I will cheerfully answer any questions, and offer guidance every step of the way. Whether it's concerning your invitation wording, traditional etiquette, or you just don't know where to begin, I'm here for you.

Your invitation proof is prepared by a real person with many years of design experience, not online software. I personally attend to each order, and the invitations are professionally printed with meticulous attention to quality.

Invitation designs can be customized to your heart's content: change the colors, fonts, wording, and layout, or choose from a multitude of upgrades to make your suite extra special.

Your wedding invitations are printed on soft and thick 100% cotton papers, and you can choose from a rainbow of envelope colors to coordinate with your invitation suite. Printing is handled with great care by professionals who use their knowledge and experience to ensure the highest quality.

How do I place an order?

Start your wedding invitation order by submitting an order form. Find detailed information about the ordering process on our design process page.
For save the dates and non-wedding orders, visit the shop to place an order.

When should I order my wedding invitations?

I recommend placing your order about 4 months before your wedding date, or 2 months before your mailing date. Find detailed information about the ordering process on our design process page.

How long will it take to receive my invitations?

Allow at least 4 weeks from start to ship for completion of flat print wedding orders and 8 weeks for letterpress or foil stamp orders. Finishing services, like envelope printing, die cutting, and envelope liners, require additional time.

Do you offer rush orders?

I am occasionally able to accommodate rush orders. Please inquire prior to ordering for pricing and availability.

Is there a minimum order?

There is a minimum order quantity of 50 or $200 for wedding invitations.

Can I order samples?

Yes! I highly encourage that you order samples before placing a full order.

How much do wedding invitations cost?

For a set of 100, pricing starts at $485 for flat printing, $825 for letterpress, or $1040 for foil stamping. This includes the invitation, rsvp, and blank envelopes with the standard customization options.
Please view our pricing guide or request a quote for more information.

How can I keep costs down?

I'm happy to work with brides to stay within their budget! Let me know your invitation needs and budget, and I can suggest some budget-friendly options.

A few general ways to keep prices down:
- flat print some or all pieces in your order
- use one ink color for letterpress
- use foil stamping on the invitation only, and letterpress for the other pieces
- designs in the Gilded Collection feature foil stamping at a lower price point
- combine separate inserts into a single card
- direct guests to your wedding website with a small insert, instead of multiple inserts for directions and accommodations

What printing methods do you offer and what is the difference?

Wedding invitations are available in flat printing, letterpress, foil stamping or a combination of the three.
Please view our customization guide for a detailed look at the methods.

Can you letterpress my invitation and use flat printing for the response card?

Yes! You can choose a different printing method for each piece in your order.

Can you use flat printing and letterpress or foil stamping on the same piece?

Yes! You can combine letterpress or foil stamping with flat printing. This works great with photo save the date cards: flat printing is used for the photo portion, then letterpress or foil stamping is added for the text and accents.

What is "Blind Letterpress"?

Blind letterpress (also called "blind deboss" or "blind impress" is when a design is pressed into the paper without ink. See an example in the Harmony suite.
Because a separate printing plate is made for blind letterpress, it counts as a "color" for pricing purposes.

What ink colors do you offer?

You can choose from 63 standard ink colors, along with a metallic gold and silver letterpress ink. Or upgrade to a custom color for $40.

What foil colors are available?

Choose from gold, rose gold, silver, or copper foil. Additional colors, like white, glossy black, or bright pink, are available as a custom order.

Can you change the colors shown in a design?

Absolutely! Color change is a complimentary option for all designs.

Why do the colors look different on my phone or computer than the printed invitations?

Since all monitors and screens show colors differently, colors may vary from device to device and will not match how they look printed. I highly recommend that you order a sample pack to view printed swatches of the ink colors.

What changes can I make?

Pricing for collection pieces includes changing the wording, colors, and fonts, along with your choice of printing method and paper and envelope color. View the invitation customization guide to see all your options.

Do you offer custom designs?

Yes! I would love to create a custom invitation for you! Visit the Bespoke wedding collection for more information.

How do you process payments?

Banter & Charm accepts PayPal and major credit cards via PayPal. You can pay with a credit card through PayPal without signing up for an account.

When are payments due?

Wedding invitation orders require a $200 deposit to begin your order and secure your shipping date. The remaining balance is due at time of approval and before printing begins. Payment is required up front for all other orders.

Do you charge sales tax?

Order shipping within Michigan are subject to a 6% sales tax.

How do orders ship?

Wedding orders ship via USPS priority mail with delivery confirmation and shipping insurance (2-3 business days within the United States). All other stationery orders ship via FedEx ground with delivery confirmation (1-5 business days within the US)

Can you ship internationally?

Yes! International orders ship via USPS Priority Mail International. Pricing is determined based on the size and destination of the order. You'll also be responsible for any duties or custom fees imposed by your country.